How to Manage Your Boss
Developing the Perfect Working Relationship

By Ros Jay
Financial Times / Pearson Education
July 2002
ISBN: 0-273-65931-6
168 Pages, 6 ¼" x 9 ¼"
$39.50 paper original

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Bosses are human - some good, some bad. They have a huge impact on your job satisfaction, your day-to-day happiness, your workload - and yes - your paypacket. If you're lucky they will be understanding, supportive, encouraging and inspiring. Then again they might be lazy, unmotivated, weak, overemotional, sarcastic, rude, or just downright - well - bossy. But you're no powerless victim. When it comes to your boss, you're more in control than you think. It's a case of understanding what makes them tick, why they react as they do, and then approaching situations in the right way to get the best out of your boss. Here's how.

Contents
Introduction Understanding your boss (the key to getting the best from them) Getting the relationship right Work stress and how your boss adds to it Are you part of the problem or part of the solution? How to handle your own emotions How to cope with other people’s emotions How to be assertive How to listen How to use feedback techniques How to manage your problem boss top Author Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing.

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