Hospitality Management
& Organizational Behavior
4th Edition
By Laurie J. Mullins
Pearson Education / Longman
December 2001
ISBN: 0582432251
515 Pages, Illustrated, 7 ½" x 9 ¾"
$82.50 paper original
This is an essential text for HND and first year Hospitality Management degree
students which examines the relevance and applications of general management
theory and principles to hospitality organizations. Using contemporary material
and case studies the book indicates ways in which performance may be improved
through better use of human resources.
Rigorous academic theory is related to hospitality practice, based on the author's
great knowledge of the hospitality industry. The text takes a vocational basis
and the illustration of the theory with real-life examples of hospitality management
in action provides a solid and stimulating introduction to the subject. Laurie
Mullin's trademark jargon-free style is combined with and an attractive layout
this to deliver a truly student-friendly textbook.
Supplements: OHP masters, based on diagrams in the book provide a complete teaching
package. Readership: An essential text for HND and first year Hospitality Management
degree students.
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