Interactive Behaviour at Work, 3rd edition


By Maureen Guirdham
Financial Times / Pearson Education
July 2002
ISBN: 0-273-65590-6
593 Pages, Illustrated, 7 ½" x 9 ¾"
$87.50 paper original

 


This book bridges the important areas between personal, interpersonal and managerial skills and knowledge, and sets them in a theoretical context. Presenting comprehensive, updated coverage of theory, research and applications relevant to dealing with others at work, this third edition promises to be the best yet.

Contents include: Core concepts. Work and interactive behavior. Work environments and interactions. People at work. The self at work. Understanding others. Self-presentation at work. Communicating at work. Persuading. Using power. Work relationships. Working in groups and teams. Working across cultures. Leadership. Appendix. Index.

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