Effective Organisational Communication,
3rd edition
Perspectives, principles & practices
By,Richard Blundel
Financial Times/ Prentice Hall
Distributed by Trans-Atlantic Publications Inc.
November 2008
ISBN:9780273713753
448 Pages
$94.50 paper original
Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills.
Contents
1 Perspectives on communication
PART I PRINCIPLES OF COMMUNICATION
2 Breaking barriers: communication in practice
3 Using words: verbal communication
4 Making pictures: non-verbal communication
5 Developing arguments: persuasive communication
6 Establishing a dialogue: interactive communication
7 Making connections: organisational communication
PART II COMMUNICATION IN PRACTICE
8 Letters, e-mail and text messages
9 Reports, briefing papers and summaries
10 Advertisements, promotions, news releases and exhibitions
11 Interviews, questioning and listening
12 Presentations and audio-visual technologies
13 Meetings, teams and negotiations
14 Communication in perspective
Author
Richard Blundel is a senior lecturer at Brunel Business School and a member of Brunel Research in Enterprise, Innovation, Sustainability and Ethics (BRESE).
Kate Ippolito is an educationalist at the Royal College of Physicians and a sessional lecturer at Reading University