IT Asset Management
How to Manage Your Information
Technology Equipment
Management Briefings Executive Series

By Alex Sefke
Financial Times / Prentice Hall
December 2002
ISBN: 0-273-66298-8
168 Pages, Illustrated
$237.50 paper original

OUT OF PRINT

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This new Executive Briefing concentrates on the management of equipment with respect of lifecycles, changes and administration that is at an organization's disposal for IT purposes. The interlock of IT asset management within service management, as practiced in managed services and outsourcing is discussed. Organisational requirements to manage IT assets are structured into a practical framework for best practice and shaped into three levels of asset management services. Based on this model, service components, roles and responsibilities and data models are discussed from a senior management point of view. An evaluation of sample tools available for inventory scanning, remote management and software distribution will also be provided.

Contents: Executive Summary.
Chapter 1. Introduction.
Chapter 2. Management Context. Overview. ITAM interlock.
Chapter 3. Asset Management Services Model. Overview. Inventory Management. Configuration Management. Change Management. Order Management. Contract Management.
Chapter 4. Service Delivery. Overview. Preliminary Services. Asset Management Services. Service Dependencies.
Chapter 5. Organisational Structure. Overview. Impact of ITAM. Roles & Responsibilities.
Chapter 6. Financial Aspects. Overview. Property Accounting. Budget and Cost Control.
Chapter 7. Technology. Overview. Data Model. Tool requirements. Inventory Scanning.
Chapter 8. Implementation Plan. Overview. Process and Procedure. Data Analysis. Due Diligence. Tools

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