Operations & the
Management of Change

By Vic Gilgeous
Oct. 1997
ISBN: 0-273-62507-1
352 p.
$95.00 Paper


This book provides an understanding and insight into the complexities of operations management and change management. The author makes use of his wide industrial and managerial experience to enable both students and managers to relate what they are reading to their own organization and situations.

Assignments are included at the end of each chapter to encourage the reader to consider real-life problems and tasks which occur when managing change in operations.

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